Privacy Policy
Updated: 29/01/2025
Who We Are
Our website address is: https://www.xceleratehighdigital.com.
If you have any questions about this Privacy Policy, you can contact us at:
Email: [email protected]
Phone: +447488 881213
We do not list a physical office address as we operate remotely.
What Data We Collect
We collect the following data when you interact with our website:
1. Information You Provide via Contact Forms:
Name
Email address
Phone number
Any additional information you include in your message
2. Automatically Collected Information:
IP address
Browser type and version
Referring website
Pages you visit on our website
3. Cookies:
Cookies may be used for website functionality and analytics. See our Cookie Policy for more information.
How We Use Your Data
We use the data you provide for the following purposes:
Responding to Inquiries: To contact you regarding your request for services.
Service Discussions: To discuss your needs and provide relevant service information.
Improving Website Functionality: To analyse user behaviour and enhance website performance.
We do not use your data for marketing purposes unless you provide explicit consent.
Legal Basis for Processing
Under GDPR, we process your personal data based on the following legal bases:
Consent: When you voluntarily submit your contact details to us.
Contractual Necessity: To provide information about our services and enter into discussions or agreements.
Sharing Your Data
We do not sell or share your data with third parties. However, your data may be processed by trusted service providers that help us deliver our services (e.g., hosting providers or email platforms). These providers are GDPR-compliant and process data on our behalf.
How Long We Retain Your Data
We retain your data:
For as long as necessary to respond to your inquiry or provide services.
Longer if required by law (e.g., for tax or compliance purposes).
If you wish to have your data deleted, please contact us at [email protected].
Your Data Protection Rights
Under GDPR, you have the following rights:
Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to your personal data if it is inaccurate or incomplete.
Erasure: Request deletion of your personal data.
Restriction: Request limitations on how we process your data.
Data Portability: Request that we transfer your personal data to another service.
Objection: Object to processing your data in certain circumstances.
To exercise your rights, contact us at [email protected]. We will respond within one month, as required by GDPR.
Data Security
We take your data security seriously. Our measures include:
Secure servers and encryption.
Access control for authorised personnel only.
However, no system is completely secure, and we encourage caution when sharing personal information online.
Cookies
We may use cookies on our website for:
Website functionality.
Analytics to improve user experience.
You can manage or delete cookies through your browser settings. For more details, see our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page. Please check back regularly for updates.
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